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Frequently Asked Questions

Below you will find some of our customer's most frequently asked questions. If you cannot find the answer to your questions, please contact our Client Services Team Monday - Friday 9:00AM - 6:00PM EST at 1-646-825-5760 or via e-mail at futures@alpari-us.com.

  • Answer Close 1

    How do I open an account?

    You may download and complete the appropriate account application off-line.

  • Answer Close 2

    What trading platforms do you support?

    Alpari Futures offers a suite of industry leading trading platforms. Click here to view a complete list of platforms.

  • Answer Close 3

    Does Alpari Futures offer tech support?

    Contact us for the technical support numbers.

  • Answer Close 4

    How long does it take to open an account?

    Domestic accounts may take one business day.

    Non-US accounts may take three to five business days.

  • Answer Close 5

    How can I make deposits into my account?

    After your account has been approved, you will receive an e-mail with detailed funding instructions.

  • Answer Close 6

    May I open more than one type of account?

    Yes, you may open an IRA, Individual, Joint, Corporate, Partnership, Foreign, Trust, or Hedge account.

    Click here to open an account.

  • Answer Close 7

    What is the minimum initial deposit to activate an account?

    The minimum initial deposit is $5,000.

    In some instances, we may allow you to oepn a Futures account below $5,000.

    Please contact your Alpari Futures representative to discuss your trading account today.

  • Answer Close 8

    What are the commissions?


    Contact Alpari Futures for your personalized quote today.

  • Answer Close 9

    How can I place orders?

    Orders may be entered through an online trading platform or by calling the appropriate trade desk.

    The trade desk phone numbers are located on the contact us page.

  • Answer Close 10

    How do I know that my funds held at Alpari (US) Futures is safe?

    All customer's funds are held in a separate segregated bank account in compliance with the CFTC rules and regulations. You can view a copy of our Customer Funds Policy for furhter information.

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