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Forex Trading Questions - Forex FAQ | Alpari

Frequently Asked Questions

Below you will find some of our customer's most frequently asked questions.

  • Answer Close 1

    Where can I find promo4 terms and conditions?

  • Answer Close 2

    Example of promo4 trading transactions

    Date Deposit / Withdrawal (USD) Total Net Deposit Total Credit Bonus
    Sept 2nd Deposit: 4,000 4,000 4,000*7.5% = 300
    Sept 22nd Deposit: 7,000 11,000 5000*7,5% + 5000*10% + 1000*12,5% = 1000
    Oct 7th Withdrawal: 5,000 6000 5000*7,5% + 1000*10% = 475
    Oct 20th Deposit: 8,000 14000 5000*7,5% + 5000*10% + 4000*12,5% = 1375
    Dec 1st Credit Bonus available for withdrawal (if at least 200 lots have been made) = USD1,375
  • Answer Close 3

    Can I withdraw my credit bonus at any time?

    The "credit bonus" will be changed to a deposit and made withdrawable, starting November 29, 2009, after the applicable amount of standard lot round turn transactions have been placed by you on your account.

  • Answer Close 4

    What is the maximum credit bonus I can receive?

    The credit bonus will be up to 20% of your net balance, however the bonus will not exceed $3,000 per live account.

  • Answer Close 5

    Will the credit bonus be deducted if I make a withdrawal for an internal transfer?

    Yes, your credit bonus will be deducted if you make a withdrawal, even if it is for an internal transfer.  As per the promo4 terms and conditions, the bonus is non-transferrable and will be adjusted. All withdrawals will count toward your account net deposit.

  • Answer Close 6

    What is the time frame for the promo4 promotion?

    The credit bonus is a non-withdrawable credit on net deposits made between September 1 – October 30, 2009.  In order to withdraw the credit bonus you must complete the required amount of standard round turn lot transactions between October 4, 2009 and November 28, 2009.

  • Answer Close 7

    How is the credit bonus calculated based on trading requirements?

    The credit bonus is broken down as follows:

    Amount credited as bonus

    Standard Round Turn Lots traded

    Final Bonus

    $0 - $3000

    < 200

    $0

    $0 - $1500

     >200

    $0 - $1500

    $1501 - $3000

    >200 but <400

    $1500

    $1501 - $3000

    >400

    $1501 - $3000

  • Answer Close 8

    If I have received the Promo 4 credit bonus and have completed round-turn lots before October 4th, will those lots be counted towards my Promo 4 lot requirement?

    Per the promo4 terms and conditions, “The standard lot calculations will apply per account during the period October 4, 2009 to November 28, 2009.”  However, “Between now and October 30, 2009, you can earn up to 20% on your net deposits, as extra funds to trade with.”

  • Answer Close 9

    How does my Promo 3 promotion work in conjunction with my Promo 4 promotion?

    Promo 3 ‘credit bonus’ is a credit on net deposits made between July 1 – August 31, 2009. The standard lot round turn transactions will be calculated from July 1, 2009 until October 1, 2009, starting from the day of you first Promo 3 credit bonus.

    Promo 4 ‘credit bonus’ is a credit for the net total of deposits made between September 1, 2009 and October 30, 2009. The standard lot calculations will apply per account during the period October 4, 2009 to November 28, 2009.

    Changes in your net deposit during the period from September 1, 2009 and October 1, 2009 will apply only to your Promo 4 credit bonus and will not affect your Promo3 ‘credit bonus’ unless you withdraw all the funds from your account.

  • Answer Close 10

    How is my credit bonus calculated if I participated in both the Promo 3 and Promo 4 promotion?

    Promo 3 standard lot round turn transactions will be calculated from July 1, 2009 until October 1, 2009, starting from the day of you first Promo 3 credit bonus. The "credit bonus" will be changed to a deposit starting October 3, 2009, after the applicable amount of standard lot round turn transactions have been placed by you on your account. Should you not complete the required amount of standard lot round turn transactions, Promo 3 ‘credit bonus’ will be considered expired and deducted from your account.

    Promo 4 standard lot calculations will apply per account during the period October 4, 2009 to November 28, 2009.

  • Answer Close 11

    If I trade micro and mini lots will I be able to qualify for the Promo 4 promotion?

    Yes, as long as you complete the required amount of standard lots in the qualifying period.

    1 standard round turn lot equals to both buy and sell position of 100,000 units of the currency base.


You can also browse additional Frequently Asked Questions on the following topics:

Trading with Alpari (US)

Opening Accounts

MetaTrader 4

Alpari Direct

Alpari Direct Pro

Funding Your Account

5th Decimal Trading

Promo2

Promo3

Promo4

If you cannot find the answer to your question, please contact our Client Services Team Monday to Friday from 9:00AM - 6:00PM at 1-646-825-5760 or via email on cs@alpari-us.com



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Frequently Asked Questions

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Trading foreign exchange, commodity futures, options, and other on-exchange and over-the-counter products carries a high level of risk and may not be suitable for all investors.