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Forex Trading Questions - Forex FAQ | Alpari

Frequently Asked Questions

Below you will find some of our customer's most frequently asked questions.

  • Answer Close 1

    Where can I find the promo3 terms and conditions?

  • Answer Close 2

    Example of Promo3 trading transactions

    1) You register your trading account on July 1, 2009.

    2) On July 3, 2009, you make a deposit to your trading account in the amount of $5,000. A credit bonus amount of $500 (10% of your deposit value) is credited to your account automatically.

    3) The number of standard lots on closed transactions will be calculated from July 1, 2009 (the day when your first credit bonus was credited), until October 1, 2009.

    4) On August 18, 2009, you withdraw $1,000 from your trading account. Your credit bonus is automatically reduced by $100 (10% of your withdrawal value).

    5) At this time your credit bonus is $400.

    6) On October 2, 2009, the final number of standard lot round turn transactions is calculated. If the number of standard lots is 50 or more the credit bonus of $400 is transferred to your account as a deposit and becomes available for withdrawal, starting October 3, 2009. If this condition is not met, the credit bonus will be removed from your account.

  • Answer Close 3

    What is a \"standard round turn lot transactions?\"

    A standard round turn lot transaction is one in which a complete transaction is made, including both buy and sell (entry and exit). 1 standard round turn lot equals to both buy and sell position of 100,000 units of the currency base.

  • Answer Close 4

    What are the contract sizes for an Alpari (US) Account?

    The minimum contract size for an Alpari (US) Micro Account is 0.01 (1,000 units of base currency).

    The minimum contract size for an Alpari (US) Retail Account is 0.10 of a lot (10,000 units of base currency).

    A standard contract size is 1 lot (100,000 units of base cur

  • Answer Close 5

    Can I withdraw my credit bonus at any time?

    The "credit bonus" will be changed to a deposit and made withdrawable, starting October 3, 2009, after the applicable amount of standard lot round turn transactions have been placed by you on your account.

  • Answer Close 6

    What is the maximum credit bonus I will get?

    There is a maximum “credit bonus” for each account held with Alpari (US) of $3,000. The credit bonus will be changed to a deposit based on the Net Deposit Value (“Deposit” – “Withdrawals during the campaign” = “Net Deposit Value”), calculated on a First In First Out (FIFO) basis.

  • Answer Close 7

    What is my time frame for the promo3 promotion?

    The credit bonus is a non-withdrawable credit on net deposits made between July 1 – August 31, 2009.  In order to withdraw the credit bonus you must complete the required amount of standard round turn lot transactions by October 1, 2009.

  • Answer Close 8

    What happens if I do not complete my required standard round turn lot transactions for my credit bonus?

    Your deposit will be based on the maximum bonus for the amount of lots that you have completed. See examples below.

    Assume one of the following situations:

    1. Your credit bonus amount is $500 and you do not complete at least 50 lots – your credit bonus will not be turned into a deposit.

    2. Your credit bonus is $2,000. You do not complete 100 lots, however, you do complete at least 50 lots – your credit bonus will be turned into a $1,000 deposit.

    3. Your credit bonus is $3,000. You do not complete 150 lots, however you do complete at least 100 lots – your credit bonus will be turned in a $2,000 deposit.

    4. Your credit bonus is $3,000. You do not complete 150 lots, however you do complete at least 50 lots – your credit bonus will be turned into a $1000 deposit.


You can also browse additional Frequently Asked Questions on the following topics:

Trading with Alpari (US)

Opening Accounts

MetaTrader 4

Alpari Direct

Alpari Direct Pro

Funding Your Account

5th Decimal Trading

Promo2

Promo3

Promo4

If you cannot find the answer to your question, please contact our Client Services Team Monday to Friday from 9:00AM - 6:00PM at 1-646-825-5760 or via email on cs@alpari-us.com



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Trading foreign exchange, commodity futures, options, and other on-exchange and over-the-counter products carries a high level of risk and may not be suitable for all investors.